Strategic Plan

Strategic Plan

The City of Victoria's 2021-2023 Strategic Plan helps guide future projects, initiatives, and actions undertaken by the City over the plan's three years.

2021-2023 Strategic Plan Progress Reports
➜  View the City of Victoria's 2021 Strategic Plan Report.
➜  View the City of Victoria's 2022 Strategic Plan Report.

Other Strategic Guidance Documents for the City of Victoria
2021-2023 Strategic Priorities
Strategic Priority 1
Strategic Priority 1: Infrastructure & Transportation 
Infrastructure and Transportation addresses the physical structures, systems and overall city planning that facilitates life, work, play, mobility and other essential activities for everyone in Victoria.

Goal: Everyone in Victoria has access to infrastructure that supports a high quality of life, and an effective multi-modal transportation system to connect to basic services and destination points.
Strategic Priority 2
Strategic Priority 2: Economic Vitality
Victoria is a community with a balanced mix of residential and commercial development. Economic Vitality is crucial as it enhances the quality of life in the community, and the economic wellbeing of Victoria’s residents.

Goal: Improve the quality of life and economic wellbeing of individuals and families in Victoria by diversifying the economy, creating and retaining jobs, and building the local tax base.
Strategic Priority 3
Strategic Priority 3: Housing & Community Character
Victoria is a community with quality lifecycle Housing that includes a mix of housing types, amenity-rich multi-family housing, and a balance of owner-occupied and rental development to maximize choice for people of all economic and social circumstances.

Goal: Everyone in Victoria has access to safe, and affordable housing to support a good quality of life, and development will protect and enhance Victoria’s unique character.
Strategic Priority 4
Strategic Priority 4: Service Excellence
To effectively pursue Service Excellence, Victoria will hold the public’s trust through inclusive, transparent and accountable decision-making, responsible financial management, and customer-focused service delivery.

Goal: Everyone in Victoria has access to quality services that are delivered efficiently, with service excellence and in a cost effective and timely manner.
Strategic Priority 5
Strategic Priority 5: Engagement & Communication
The relationship between the government and its citizens is vital to the success of both. At the heart of this relationship is Engagement and Communication. The City of Victoria strives keep residents, businesses and visitors informed and engaged about city services, important information and the many amenities that make Victoria a great city to live, work, shop, dine and recreate.

Goal: City staff proactively engage and keep its citizenry informed, ensure everyone has opportunities to be involved and puts in place systems and services to allow communication to flow in both directions.
Strategic Priority 6
Strategic Priority 6: Public Safety
Public Safety is a grounding force in Victoria helping to ensure quality of life, and a sense of well-being for all. It is a long-term investment that builds a strong and safe foundation, and treats everyone with dignity and respect.

Goal: Victoria is a safe community, and public safety is achieved through community partnerships, communication, innovation, and implementation of technology in public safety, emergency management and code compliance/regulation.
Strategic Priority 7
Strategic Priority 7: Recreation & Culture
Victoria’s high-quality life is supported through an integrated system of parks, facilities and open spaces that connect people with nature and to each other. Recreation and Cultural opportunities play a fundamental role in enriching the experiences of city residents and visitors.

Goal: Everyone in Victoria has access to quality parks, facilities, programs, and services that meet the changing needs of the community and create positive, healthy experiences for residents and visitors.
Strategic Priority 8
Strategic Priority 8: Environmental Sustainability
Victoria places importance on protecting the environment and all the natural features that make Victoria unique. As environmental stewards, the City will explore opportunities to protect and preserve the environment on the local level by looking to new technology and innovative approaches to Environmental Sustainability.

Goal: Build a sustainable and healthy city pursuing multiple strategies for sustainable environmental practices, conservation and restoration of natural features, and provide essential environmental services related to water bodies, wetlands, drinking water, stormwater, wastewater and solid waste.

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